SkyNet · Internal AI
Torchsec's private AI workspace for support engineers. SkyNet reads the ticket, pulls the client's live monitoring, backup and security data, finds the right runbook, and hands the engineer a clear starting point, so problems get understood and fixed faster.
SkyNet connects to the systems we already run for our clients and answers an engineer's questions with real data, not guesses. It investigates and drafts; the engineer decides and acts.
Open tickets, device health, monitoring alerts, backup status, endpoint security and critical vulnerabilities, pulled live for the client in front of you.
Reads a ticket's full history, notes and time, then suggests priority, the likely cause and concrete next steps, and flags SLA or security risk.
Finds the client's own documentation and Torchsec's internal procedures, so fixes follow the agreed process for that environment.
Writes safe, reviewable PowerShell, explains event and firewall logs, and reads error screenshots so nothing gets lost in translation.
Turns technical notes into plain-English updates, root-cause summaries and QBR talking points, reviewed by an engineer before anything is sent.
Engineers reach SkyNet only through an identity check at the edge. The AI runs on Torchsec's own GPU and reads client data through a single read-only link. It can look, but it can't change anything.
Every layer of a client's environment reports into Torchsec SIEM, where signals are correlated and watched by our security operations center around the clock. What matters becomes a tracked ticket, and SkyNet puts that context in front of the engineer who responds.
Remote monitoring, antivirus and EDR with managed detection and response on every managed device.
Default-deny allowlisting, ringfencing and storage control: only approved software runs.
Network device monitoring, DNS-layer threat filtering and zero trust network access.
Microsoft 365 and Google Workspace sign-in and account activity, email security and anti-phishing.
Continuous vulnerability scanning, known-exploited CVE watch, managed penetration testing and dark-web credential monitoring.
Backup appliances, cloud and Microsoft 365 backup, with failed or stale backups raised automatically.
Zero trust means no user, device or app is trusted because of where it sits. Every request passes six checkpoints in the Torchsec stack, and anything that fails is stopped, logged and raised to the SOC. Watch it work.
Sign-in and MFA confirm who is asking.
Managed, patched, with healthy EDR and antivirus.
Allowlisted software only. Default deny.
Ringfenced to only the data and apps it needs.
Zero trust network access and DNS filtering. No implicit trust.
Decisions are logged and watched by the 24×7 SOC.
Compliance isn't an annual scramble. We assess control state, remediate gaps, keep the evidence and report on it in every quarterly review, mapped to the frameworks our clients answer to.
Technical controls checked continuously, with gaps tracked to closure.
Find where PII lives, then protect it with file-level encryption.
Security awareness training and phishing simulations for staff.
WISP, incident response plan and risk assessment kept current.
Reports and records ready for auditors, examiners and insurers.
Posture, open risks and the roadmap reviewed with leadership.
Torchsec helps clients prepare for and evidence these frameworks. Certifications and attestations are issued by the relevant auditor or authority.
Clients never log in to SkyNet. They feel it in how quickly and clearly their issues get handled.
Engineers start every ticket with the full picture instead of piecing it together across several consoles.
Every ticket gets the same thorough review of history, alerts and documentation, whoever picks it up.
Patterns across alerts, backups and vulnerabilities surface while they are still warnings, not outages.
Clear explanations of what happened, what we did and what comes next, without the jargon.
Client data stays private. SkyNet's AI models run on hardware Torchsec owns and operates. Tickets, logs and documents are not sent to a public AI service and are never used to train anyone's model.
Plenty of providers talk about AI. SkyNet is built into how we actually deliver support, with security designed in from the start.
No consumer chatbot and no third-party AI subscription sees client data. We control where it runs and who can reach it.
Ticketing, monitoring, backup, endpoint security and documentation meet in one place, so answers reflect what is actually happening.
SkyNet is read-only. It can't change a client system or send anything on its own. An engineer reviews and acts on every recommendation.
No open ports, identity-verified access, per-engineer accounts and logged lookups, the same controls we apply for our clients.
SkyNet is for authorized Torchsec support engineers only. Every session is identity-checked at the edge and every data lookup is logged.
Two checks, then you're in.